Microsoft Teams & Zoom Practice

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Microsoft Teams & Zoom Assessment

IT Foundation Track — Exam Prep Portal

Free practice: Sample the format, see your score, and review what you missed.
Full access: Randomized sets from our Teams & Zoom question bank · 7-day access after payment.
Format: Multiple choice — select the best answer for each question.
Scoring: 1 point per correct answer. Score shown at the end.

While reviewing morning notifications in Microsoft Teams, a coordinator wants one list showing every @mention, reply and reaction directed at them. Which item in the left app bar opens that list?

Chat

Teams

Activity

Calendar

None

A new employee has installed Zoom and wants to start an immediate meeting with no scheduling. On the Home tab of the Zoom desktop client, which button does this?

Schedule

New Meeting

Join

Share Screen

None

A project team wants one place to keep an ongoing discussion on a product launch so that everyone on the team, including people who join later, can read the history. Which Microsoft Teams location fits best?

A one-to-one chat

A group chat of three people

A scheduled meeting invitation

A channel inside the team

None

An account owner explains that her Personal Meeting ID (PMI) is a fixed number linked to her own virtual meeting room. What does that mean in practice for a Zoom user?

Zoom generates a brand new random ID for every meeting she starts

The ID is shared by everyone in her department

The ID expires when the first meeting that used it ends

The same ID and link can be reused every time she starts a meeting in her own room

None

A company runs its project work in Microsoft Teams but frequently talks with outside clients who only use Zoom. Which statement best describes the main emphasis of the two tools in this arrangement?

Zoom is mainly for file storage and Teams is mainly for webinars, with no video in either

Teams is for video only and Zoom is for persistent chat only, so neither does both

Both tools are identical and differ only in color scheme and the icon on the desktop

Teams centers on persistent channels, chat and files; Zoom centers on video meetings

None

A manager remembers that a teammate shared a figure called 'quarterly budget' in some Teams conversation last week but cannot recall where. What is the quickest approach?

Scroll through every channel's Posts tab from the oldest post until the figure appears

Open the Calendar and look for a meeting with that name

Type the keywords into the search box at the top of Teams and review the Messages results

Check the Activity feed, which lists every message ever sent to anyone in the company

None

A sales rep dislikes appearing on camera by default in Zoom meetings and wants this to be the starting state every time. Where should she change this?

Open Settings > Recording and turn off the recording notice for every future meeting

Open Settings > Audio and lower the microphone slider to its minimum position

Open the Schedule window and tick Enable join before host for future meetings

Open Settings > Video and choose the option to turn off video when joining

None

A project assistant must (1) hand teammates the latest budget workbook that several people will edit, and (2) hold an unscheduled call with an outside vendor who has no Teams account. Which pairing best fits both tasks?

Email the workbook to each person, and invite the vendor to a Teams private chat to talk

Upload the workbook to the Files tab, and invite the vendor to a Zoom meeting by link

Post the workbook in Zoom chat, and invite the vendor to the Teams Activity feed

Save the workbook on a desktop, and invite the vendor to a Teams channel post

None

In a busy Teams channel post, an analyst needs to alert one specific colleague that a decision is waiting on her input. What should the analyst type in the message?

The @ symbol followed by her name, then choose her from the list

The # symbol followed by her name, which Teams converts into a notification

Her name in capital letters with no symbol, so Teams treats it as an alert

The word Urgent in the subject line, which Teams escalates to every member

None

In a project channel, a team member wants to see all the documents that have been shared with the channel in one place, without scrolling through conversations. Which tab should the member open?

Files

Posts

Activity

Chat

None

A finance team needs three people to edit the same budget workbook at the same time while keeping one version for everyone. What is the best way to share it in Teams?

Upload it to the channel's Files tab so members edit the same file

Email a copy to each person and ask them to merge changes later into one master file

Attach a copy to each member's private chat separately

Save it to a personal desktop and read the numbers aloud in a meeting

None

A sales representative who belongs to a very active product team keeps being interrupted by notifications from one channel's routine posts, yet she must not miss messages that mention her directly. What is the best adjustment?

Turn off all notifications in the Teams app settings so nothing interrupts her

Set that channel's notifications to custom: all new posts off, @mentions on

Leave the team and ask the owner to re-add her when needed

Mark the channel as a favorite so that it stays at the top of the list

None

An employee uploads a spreadsheet to a team channel on Monday, and another sends a spreadsheet inside a private one-to-one chat on Tuesday. Where is each file stored?

Both files sit on the Teams server and are deleted after seven days

The channel file sits on the uploader's local drive, and the chat file sits in the team's SharePoint library

The channel file sits in the team's SharePoint library, and the chat file sits in the sender's OneDrive

Both files sit in the receiver's OneDrive from the moment they are sent

None

A team owner reports that a colleague who is a member of the team cannot see the channel named Budget 2026 in the channel list under the team name, though the owner can. What is the most likely quick fix?

Have the colleague leave the team and rejoin so all channels reappear

Ask the owner to delete the channel and recreate it as a private channel

Clear the Activity feed so the channel list refreshes

Expand the hidden channels list under the team and choose Show

None

During a Zoom all-hands with hundreds of attendees, the host wants questions to come only to her, without attendees chatting with one another. Which chat setting suits this?

Set the chat so participants can message the host only

Allow everyone to chat publicly and privately

Turn off the chat panel and ask people to email questions

Allow participants to chat with each other but not with the host

None

A department needs a searchable record of a policy decision so that new staff hired next month can see the reasoning. Which channel of communication is the most appropriate?

A private Teams chat among the three decision makers

A Teams channel post with the decision and a link to the supporting file

A spoken summary during a Zoom meeting that is not recorded or minuted by anyone

A Zoom in-meeting chat message sent privately to the host

None

A staff member received a Zoom meeting ID by text message and wants to enter the meeting from the desktop client. What is the correct sequence?

On the Home tab choose New Meeting and type the ID in the chat

Open Settings > General and paste the ID into the profile

On the Home tab choose Schedule and enter the ID as the title

On the Home tab choose Join, enter the meeting ID and click Join

None

A manager receives an email invitation that includes a Microsoft Teams meeting link. What does she do at the scheduled time to attend?

Call the organizer on the phone to ask for the meeting number

Reply to the invitation and wait for an automatic callback

Select Join Microsoft Teams Meeting in the invitation, then Join now

Open the Chat tab and search for the meeting title as if it were a contact

None

A coordinator is scheduling a Zoom meeting and does not want to expose her personal meeting room. Which choice in the Schedule window gives each meeting its own number?

Set the Meeting ID option to Use Personal Meeting ID

Set the Meeting ID option to Generate Automatically

Tick Enable join before host

Select Mute participants upon entry

None

An office administrator must schedule a Teams meeting with six colleagues across two departments and wants to pick a time when all of them are free. Which feature helps?

The Meet now button in the Calendar

The Files tab of a channel

The Scheduling Assistant in the meeting form

The Activity feed filter

None

Attendees who click a Zoom link before the host arrives see the message asking them to wait for the host to start the meeting. What explains this behavior?

Join before host was not enabled, so the meeting cannot begin until the host starts it

The waiting room was removed from their accounts by Zoom when the link was opened early

Their audio devices failed the test and blocked them

Zoom restricts joining to the first five minutes after the scheduled start time passes

None

A team lead selects Meet now inside the Posts tab of a Teams channel. What is the result?

A private meeting starts that only the team lead can enter

A scheduled meeting is added to every member's calendar for next week

A meeting starts in that channel and any member of the channel can join it

Teams opens a one-to-one chat with the first member who responds

None

An employee on a locked-down company laptop cannot install new software but must attend a Teams meeting and a Zoom meeting today. What is the most practical way to attend both?

Join each meeting from a supported browser using the link and a display name

Ask the organizers to reschedule until the software can be installed on the laptop

Join only by sending questions through email while others talk

Attend by calling the host's cell phone and holding it near a speaker

None

A participant on Zoom has a question but does not want to interrupt a speaker. Which action is the correct, courteous one?

Click Share Screen and type the question on a blank whiteboard

Choose Reactions and click Raise Hand so the host sees a flag by the name

Click Mute All so the speaker pauses and everyone can hear the question

Leave and rejoin until the host notices the new entry

None

During a Teams meeting, a colleague who was not originally invited needs to attend the discussion in progress. What can a participant do?

Open People and invite the colleague by name or share the join link

Open Files and upload the colleague's name as a document for the organizer

Click Leave so the meeting restarts and reopens to new guests

Open Activity and select the meeting to broadcast it to the colleague

None

A host running a Zoom meeting with open breakout rooms needs to leave for an urgent call, but the meeting should continue without interruption. What should she do before leaving?

Make another participant host or co-host from the More menu, then leave

Choose End Meeting for All so everyone must rejoin through the waiting room

Leave immediately because Zoom always keeps breakout rooms running

Use Mute All and leave while muted

None

A learner reports that a group meeting among three colleagues on free Zoom accounts suddenly ended after 40 minutes. What explains this?

Group meetings on the free Basic plan are limited to 40 minutes

Zoom ends any meeting after the waiting room closes for the last participant

Zoom ends meetings automatically once the third person joins

The host's microphone was muted for too long, ending the session

None

A coordinator who schedules recurring check-ins in both Teams and Zoom wants every attendee to receive the join details and a reminder. Which practice achieves this?

Share the link once in a chat and rely on people to remember the time

Rely on the app to send reminders without a calendar entry or invitation email

Tell people the time verbally at the previous meeting

Send it through the calendar invitation so the link and reminder arrive

None

An attendee is unsure how to leave a Teams meeting without ending it for everyone else. What should she select?

End meeting from the More menu

Stop sharing

Leave

Turn off camera and mute the microphone

None

After clicking a Zoom invitation link, a participant sees the host's video but cannot hear anyone and notices a headphone icon labeled Join Audio. What should she do?

Select Share Screen, then choose Computer Sound

Select Participants, then choose Mute All

Select Record, then choose Record on this Computer

Select Join Audio, then choose Join with Computer Audio

None

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